Career

Job Description

• Carry on day-to-day activity or work of CGM
• Maintain Calendars
• Do drafting of process, policies & emails
• Set reminders
• Any of the other task assigned by manager or management

Job Description

• Maintaining performance report of each profile & HR.

• Giving performance reports on Time monthly before 7th of every month to Management
• Formatting of reports required by management.
• Formatting of reports generated for WhatsApp messages with managers input.
• Keeping records of rating provided for Leader Board & Employee of the Year.
• Carry out analysis required as & when in any profile or department or product. 
• Manager’s work performance measure and generate report
• Checking of work reports with minimum work & sending defaulters list to managers & HR for performance

• Identifying the minimum work requirement of each profile to matched. Check Minimum work required by the employee, bringing the defaulters to the notice of Manager and Management

Job Description

• Agreement audit Debit side with Live sheet & Party book 
• Receipt audit Credit side with Live sheet & Party book 
• Coaching Annexure Debit side & Receipt Credit side audit with Live sheet
• Monthly Country Change audit as per Checklist 
• Credit card audit as per checklist
• Live sheet status audit and due report audit
• DCR Audit for all branch
• Collection sheet audit
• Branch Agreement & receipts audit
• Misc vendor audit with chit & Party book
• Submission Account audit 
• Bank Book Audit
• CAIPS Note Audit
• Air ticket/Insurance/Sim Card/Hotel Invoice audit

Job Description

• Daily 2 times floor visit to observe if any repairing/maintenance required.
• Training security agency for smooth operation.
• Maintaining vendor directory and inviting new vendors for maintenance and AMC purpose.
• Getting repairing/maintenance work done without disturbing routine work of other employees
• Prepare scrap list and submit it to the admin manager for further instruction.
• Follow up with vendors for timely material delivery.
• Checking the bills, receipts, quotations and delivery challan properly before submitting it to the executive admin back office for further payment process.
• Keeping the record of all electrical drawing and layout of all the premises.
• Ensuring completing fire safety of the premises and conducting mock drills every quarter with proper documentations.
• Maintaining AMC contracts and timely service sheet.
• Coordinating and getting quotations from vendor for vehicle, property and laptop insurance and submit it further for renewal process.
• Inter Departmental Coordination and helping them arranging things at the time of event.
• Get DG set checked and training peons to operate DG set for emergency situations.
• Preparing and submitting the list to the HR department of hospitals and doctors near office premises for emergency situations.
• Petty cash management
• Any other task assign by Manager or Management.

Job Description

• Student Guidance Experts: Counsel Students and parents, providing comprehensive guidance on study abroad courses, admission requirements, and visa processes for all countries we promote.

• Application Generation: Assist students in navigating the application process, ensuring accurate documentation and timely submission of applications.

• Lock Process: Follow up and provide support throughout the entire student cycle, including securing acceptances and completing the lock process.

Job Description

• Attending Walkin clients and guests
• Updating all Walkin and telephonic client details in inquiry sheet
• Attending incoming calls & passing it to the concerned departments
• CRM checking and entries
• IMS checking and entries
• Maintain staff movement register
• Putting up notices on notice board

Job Description

• Analyzing and Evaluating Existing Client Behavior to identify new business opportunity
• Responding to client queries in a timely and professional manner in order to convert the query and bring in more revenue.
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Developing Strategies to increase customer engagement
• Creating a positive on-boarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Ensuring that clients are satisfied with the company’s products and services in order to increase client retention, and decrease complaint ratio.
• Handling Client objections and complaints
• Coordinating with internal and external teams to ensure accurate execution/deliveries of projects/orders.
• Maintaining an accurate record of all existing clients.

Job Description

• Provide Workshop session(s) in group/1 to 1 to Registered Client on personality development, redefine persona & job interviews
• Need to Prepare PPT & keep on updating PPT as per new guidelines or updates.
• Assist resume building and LinkedIn profile and check that the same is applied.
• Work book checking of client and guide accordingly.
• Conduct training for Rao Employee and clients
• As and when required for coaching lectures.
• Any other work given by Management.

Job Description

• Blasting Communication in the institute
• Initiating phone conversation with the institute post agent tie up
• Meeting clients for handover after agreement with the agent
• Update monthly calendar of activities
• Follow various internal guidelines and procedure of the company
• Any other task given by management

Job Description

• To guide clients through all procedures required to ensure their successful immigration.
• The immigration advisor will be responsible for furnishing clients with relevant information and resources, supervising the completion of documentation, and submitting data on behalf of registered client.
• Advice the client all options available, check the eligibility as per the profile of the client and to make aware the eligibility to the client.
• To help and assist the client for online application of ECA (Educational Credential Assessment).
• To assist clients with the completion of paperwork, to prepare the application for PR and to ensuring that the application is submitted on time.
• To oversee the QUERY/ADR/INELIGIBLE/REFUSALS cases and to provide proper guidance to resolve the concern of the CIC.
• Advising clients on medical examination check-ups, PCC & Professional licensure and any other procedures required.
• To provide advice after visa procedure and PR requirements.

Job Description

• Attending incoming calls:
• Guiding students for exams date of all course as well as need to book the same
• Weekly test paper checking (Reading & Listening) and result updating work
• Library work
• Arrange Mock test to students
• Responsible for Final exam results preparation and need to update all records mail
• Responsible for final exam venue schedule and need to update all records as well as call to all candidate for the same
• Responsible for class work / exam and library Material
• New Student Zoom login & blocking process
• Scholarship register sheet and form update
• Maintain All branch enrolment register
• Updating sheet Consultants wise registration and collection report

Job Description

• Employee joining formalities as per the check list respective.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
• Resolve grievances or queries that any of the employees have. Escalate to the right level depending on the nature of the grievance or issue.
• Helping Payroll executive for attendance management for salary process, OT calculations etc.
• Preparing Offer Letter.
• Preparing Appointment letter, NDNC, Form 16 etc.
• New Joining Bank Accounts opening
• Employee Engagement Activities
• Manage grievance Ticketing tool

Job Description

• Responsible for delivering 67% of students clearing with minimum 6 bands
• Responsible to conduct the allotted regular batch of 5 hrs in total (Extra batch, Mock test, Basic lecture, Weekend batch)
• Maintain students’ performance report in the standard format (Result Sheet)
• Responsible to work as suggested by the Academic head and management

Job Description

• Upload design on all social media & digital platforms.
• Generate leads through online mediums
• Communication and reply to messages and comments received on Social Media
• Participate in brand campaigning & promotion activities.
• Bulk Email, Whats App, and SMS activity.
• Any other Task given by Manager or Management

Job Description

• Analyze brand positioning and consumer insights through various communication tools.
• Keep informed on latest industry communication tools through constant upgradation of qualification and skills.
• Upgrade and review consistently company’s texts and promotional writ-ups in various sections of the media including the web space.
• Manage CEO’s and other video projects for relay to employees.
• Maintain a company or individual’s public image through the implementation of marketing initiatives with the Marketing team
• Oversee social media accounts and ensure brand consistency
• Aid in the creation of marketing and advertising campaigns to strengthen the client’s brand identity
• Check team’s daily work report.

Job Description

• Forex Transaction – following up with clients of all products
• Strive to reach out all the clients for all respective services (at different stages) and provide proper information
• Check the rate of services on website or vendor then provide to student/client as per the requirement
• Checking of Misc. vendor invoices
• Coordination with vendors for commission
• Any other work given by Manager or Management

Job Description

• Getting Operational / Business CRM and other Software workability in place
• Mobile App Implementation / Troubleshooting / new requirement
• Ensuring smooth functioning of CRM, Ticketing System, HRMS, Anti-Virus, Office 365 and any other software/ apps which is required by organisation.
• Any other task given by Manager or Management
• Training of CRM & Other Software to the End Users on time to time basic as when require.
• Support in IT for Troubleshoot of complaint/ repair of Hardware Peripherals if require.
• Understand Users Concern relation to Software for issue / update & new development

Job Description

• Create invoices as per approved quotations.
• Follow up with clients till remittance received.
• Maintain record of all inward and outward invoices.
• Maintain Hue sales report and submit it monthly.
• Maintain Query sheet with conversion percentage.
• Follow SOPS of pricing policies.
• Submit weekly reports to HO as required.
• Review all Inward invoices with PO and freight sheets.
• Study past costing to ensure current costing is at par.
• Verify the work and reports maintained by Logistics & Warehousing department
• Preparing cost sheet for enquiries based on cost received from procurement team and other overhead allocations.
• Prepare an offer price/quotation to be submitted to client, based on cost sheet and after finalizing mark-up by CEO/Business Head.

Job Description

• Accounting for RSA, INDIVIDUAL, TIRHTAM, ACUMEN (Refer Sheet 1)
• Handle books from accounting to finalization
• Statutory Compliances of above entities
• Monthly Closing of books and verify the same from viewpoint of audit
• Monthly Summary and Compliance list updating and budget sheet checking
• Maintain regular and proper documentations
• Monthly calendar compliance & submit
• Loan sheet Updation monthly basis
• Cross KRA Performance
• Any other work given by manager or management

Job Description

• Coordinating with Trainer and Trainee
• Coordinating with Technical team for video recording
• Need to update training module if any changes occurs in process
• Final recording needs to be fixed and maintain the library
• If any changes in process or any rules then needs to update training video as an when required
• Feedback Form to be filled after every training completed
• Prepare Soft skill training module along with training video recording
• Maintain record and to report for missing trainer
• Any other task given by the Management

Job Description

• Coordinate with various internal stakeholders for execution of all tasks undertaken under marketing, sales or event management.
• Coordinate with vendors/agency for the scope defined.
• Keep tack of all campaigns designed/ and provide response to CEO
• Keep track of all recurring and one-time subscriptions under GPP.
• Ensure GPNC activities are carried out at site efficiently.
• Keep track of all social media activities and ensure the calendars are executed as per planning.
• Keep records and reports to all the undertaken task s to be presented to CEO for Review.

Job Description

• Checking, allocating and updating the ticket system every morning and update the status to the managers.
• Meeting the manager / HOD every morning with the ticket status and others to plan the tasks.
• Checking the bills, attaching the supporting documents and compare it with the approved quotations before processing and sending it to the audit team.
• Company wise entry in budget sheet.
• Preparing, Updating and maintaining warranty sheet.
• Maintaining the sheet of utility bills, Insurance and AMCs of all locations and submit it further to the accounts team for payments.
• Maintaining vendor directory.
• Maintaining and filling AMC contracts, Fire documents, IT Infra Layouts, Furniture drawings, Electrical drawings, Plumbing drawings, Rent agreements, and others of all locations.
• Coordinating with accounts team for vendor payments.
• Checking & maintaining stationery, housekeeping and stock register on weekly basis.
• Preparing the petty cash with its supporting bills and submit the same to the accounts team.
• Handling credit card of admin and IT
• Any other task assign by Manager or Management.

Job Description

• Prepare estimates in coordination with CEO
• Operation cost estimation under all categories of services we offer to client.
• Review the business flow as per our fixed cost and give real time analysis if our opex is more to the current business flow/month
• Prepare and maintain the sales report and all related back end sheets
• Give real time reports to analyse the current business flow.
• Review current purchase with past records.
• Review current sale with past references of similar clients or job.
• Review if specially in domestic business the effort and time that goes in the job execution is worth the markup we put.

Job Description

• Reports Summary – Maintained by Procurement Department
• Maintain the Hue Stocks
• Purchase Order preparation
• Merchandise Photos folder
• Merchandise folder with price
• Documentation and reports updates all time
• Vendor visits
• QC reports
• Coordination on quotations

Job Description

• Do IV – Sales, Operations & Job Search audit of all branches as per schedule.
• Do FE – Sales & Operations audit of all branches as per schedule.
• Do Coaching – Sales & Operations audit of all branches as per schedule.
• Do NIV – Sales & Operations audit of all branches as per schedule.
• Do Client Service audit of all branches as per schedule.
• Do Auxiliary (Pre & Post) & Forex audit as per schedule.
• Do Marketing & Contact Centre audit as per schedule.
• Do Finance & Accounts audit as per schedule.
• Do BDM audit as per schedule.
• HUE process audit as per schedule.
• Submit the audit report to respective department Manager.
• Take regular follow-up for closing non-compliance.

Job Description

• Providing best counselling and improving & focusing customer satisfaction services.
• Taking strong sales telephonic follow ups on daily basis.
• Regular follow up updates in CRM with provided format.
• Ready to accept new challenges, new programs & new policies.
• Learning & surfing immigration official website on daily basis.
• Taking trainings & updates for immigration programs and implementing into counselling.
• Responsible for Sales Revenue & Registration number.
• Registration in CRM
• Submit agreement to the accounts department
• Upload Agreement in CRM and case handover in CRM
• Payment details send to the account department
• CRM form and ID proof send to account with proper details
• Case handover to advisor and sign handover sheet and scan copy to be kept in the CRM
• Register clients’ agreements formality (fill-up/docu.-sign/verbal-sign)
• Cross Selling
• Register client’s welcome email, Advisor introduction email.

Job Description

• Offline student’s new enrolment, class & weekly test process:
• Rao test application (TCY) portal process for IELTS, CELPIP & PTE:
• Classroom & weekly test process
• Student leave application process
• Batch change application process
• Online & offline absent calling process:
• Duration over process:
• IELTS , CELPIP & PTE exam date book process
• Mock test process
• Speaking exam process
• After result declare process
• Testimonial & Google review process
• Have to do attendance entry in IMS daily
• Have to do absent student calling 2 times in a month
• Have to update attendance register on daily basis
• Have to book students exam date as per requirement
• Have to create TCY credential and have to send email to students 2 time in a week
• Have to check R/L weekly test paper and have to prepared weekly test results
• Have to do IV combo registration process like welcome mail, exam date email, absent, duration over, exam results email etc..
• Have to do good luck email to students
• Have to send mock test email
• Have to do Final exam results work
• Have to take students testimonials
• You can be placed at any branch (University, Maninagar, Shilaj and new branch) as per the requirement (temporary / permanent)
• Any task assigned by manager

Job Description

• Design surveys to gather career counselling test and related result format. User feedback on career counselling needs.
• Analyze data to guide product and marketing strategies.
• Continuously gather feedback for iterative improvements.
• Maintain user surveys and feedback.
• Prepare comprehensive research reports with actionable recommendations.
• Analyze market trends and competition.
• Collaborate on a development roadmap.
• Develop & implement mentorship programs.
• Assist clients in developing professional profiles.
• Provide guidance on resumes, cover letters and online presence.
• Prepare daily work report.

Job Description

• To make entry in the excel sheets for each and every services (Flight Ticket, Insurance, Accommodations, International SIM Card, etc.) – for follow-up remarks.
• Maintain excel sheets of each department for follow up for Auxiliary Product (FE, NIV, IV)
• To maintain Pre visa sheet in co-ordination with TL (Passport and Education loan sheet)
• Maintain sheets and registers (Follow up remarks, Maintain next follow up dates).
• Prepare daily work report.

Job Description

• Conduct thorough research to identify potential partners.
• Analyze partners based on criteria such as reputation and compatibility.
• Take approval from Business Development Head for moving head.
• Initiate communication and share proposal with potential partners.
• Get documents from partner and share it with Business Development Head.
• Post approval complete the on boarding processes.
• Maintain regular communication with partners to nurture relationships.
• Provide ongoing support and resources to facilitate partner growth.
• Maintaining records and report for B2B dept.

Job Description

• To guide clients through all procedures required to ensure their successful immigration.
• The immigration advisor will be responsible for furnishing clients with relevant information and resources, supervising the completion of documentation, and submitting data on behalf of registered client.
• Advice the client all options available, check the eligibility as per the profile of the client and to make aware the eligibility to the client.
• To help and assist the back-office executive and client for online application of ECA (Educational Credential Assessment).
• To assist the back-office executive and clients with the completion of paperwork, to prepare the application for PR and to ensuring that the application is submitted on time.
• To oversee the QUERY/ADR/INELIGIBLE/REFUSALS cases and to provide proper guidance to resolve the concern of the CIC.
• Advising clients on medical examination check-ups, PCC & Professional licensure and any other procedures required.
• To provide advice after visa procedure and PR requirements.

Job Description

• Proven working experience in programming.
• Programming skills and in-depth knowledge of modern HTML/CSS.
• Familiarity with programming languages: WordPress, PHP, Javascript, ASP.NET .
• Good understanding of how web applications works that include security and session management.
• Knowledgeable of database systems MySQL, object-oriented programming, and website & application development.
• Experience with network diagnostics and network analytics tools.
• Good understanding of the multiple delivery platforms differences (mobile vs. desktop), and ensure that output matches the specific platform.
• Basic knowledge of Search Engine Optimization process.
• Manage database administration and scaling up an application to support load changes.
• Ability to implement tests and automated testing platforms.
• Basic knowledge of image rendering tools, to perform small adjustments on an image.
• Proficient understanding of code versioning tools and development aiding tools.
• Able to multi-task within the constraints of timelines and budgets with business acumen.
• Can work in a fast-paced environment.
• Great understanding of fundamental design principles for a scalable application.

Job Description

• Writing clear, compelling copy for various mediums (e.g. ads, blog posts, newsletters)
• Conducting thorough research and interviews
• Working with creative professionals to build marketing projects and campaigns
• Conducting in-depth research on industry-related topics in order to develop original content.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying company’ needs and recommending new content to address gaps in the company’s current content.