Career

Job Description :

• Provide detailed counseling to the walk-in clients regarding Canada, Australia, U.K., USA etc.  Skilled & Business immigration programs.
• Handling telephonic inquiries on daily basis and providing telephonic counseling to the clients.
• Responsible for Sales Revenue & Registration numbers
• Responsible for Sales conversion ratio towards inquires and registrations.
• Adapt easily to new challenges, new programs & new policies.
• Researching & tracking official immigration websites on a daily basis.
• To stay updated and organise trainings for immigration programs and implementing them into counseling.
• Providing best counselling possible while focusing and improving upon customer satisfaction.
• Taking strong sales telephonic follow-ups on daily basis.
• Sending emails to the clients on regular basis.

Job Description :

Provide Workshop session(s) in group/1 to 1 to Registered Client on personality development, redefine persona & job interviews

· Keep on updating PPT as per new guidelines or updates.

· Assist resume building and LinkedIn profile and check that the same is applied. Work book checking of client and guide accordingly.

· As and when training required for Rao employee.

· As and when required for coaching lectures.

· Provide guidance to the enrolled client with Resume building and Keyword String of LinkedIn, format their CVs, Resumes or profile.

· Co-ordinate & Prepare Country specific format resume of a registered client who avails above mention services

· Getting timely job applications of the clients from the team so that to avoid dissatisfaction of client.

· Getting feedback from clients regarding the said services

· Need to Prepare PPT

· Conduct training for staff and clients

· Any other work given by Management.

Job Description :

• Agreement Audit Debit Side With Live sheet & Party book
• Agreement Audit Credit Side With Live sheet & Party book
• Country change audit with Live sheet & Party book
• Receipt audit with Live sheet
• Receipt audit with Party book
• Receipt audit With Enrolment form
• DCR Audit of all branch
• Collection sheet Audit
• Branch audit ( Agreement & Receipts)
• Any audit As per requirement

Job Description :

· Data Searching and finding new Target Markets.

· Data Verification and Maintenance.

· Assist Marketing Manager in execution of Marketing Campaign, and Company Representation.

· Coordinate internally to help in converting a Query

· Review & Maintaining all Social/Digital Media Platforms

· Product Photography

· Report Maintenance

· Any other work given by the management

Job Description :

• Inquiry form entries in CRM
• Scanning Project as per the requirement
• Data entry project in Excel
• Filling and arranging the docket
• Calling Project
• Any other project work received from any department or management of any branches

Job Description :

· To meet students and discuss about their problem/queries. Try to resolve their complaints to increase student satisfaction

· Search website and update the news regarding our courses.

· Offer to support the employee and schedule meeting to discuss progress and creative ideas.

· Need to train, guide and motivate employee to increase the productivity.

· Updating and develop the course CD or test paper for the exam.

· Attend Exam body meeting and maintain relation with them.

· Responsible for daily email communication/website Updation.

· Coordinate with other department to get students data for new registration.

· Checked daily fees collection sheet, all course follow-ups status.

· Need to check all records university & other branches.

· Check and Maintain Enrolment excel sheet, registers, files, forms.

· Made report of combo, non-combo and IV registration excel sheet.

· Check and Maintain Exam date booking sheet.

· Exam date booking work.

· Exam results updating work.

Job Description :

· Coordinate with hiring managers to identify staffing needs

· Determine selection criteria

· Source potential candidates through online channels (e.g. social platforms and professional networks)

· Plan interview and selection procedures, including screening calls, assessments and in-person interviews

· Assess candidate information, including resumes and contact details, using our Applicant Tracking System

· Design job descriptions and interview questions that reflect each position’s requirements

· Lead employer branding initiatives

· Organize and attend job fairs and recruitment events

· Forecast quarterly and annual hiring needs by department

· Foster long-term relationships with past applicants and potential candidates

· Interview line-up with HR Head & respective HOD

· Employee Joining formalities as per the check list respective

· Update the recruitment tracker on daily basis

· Given Induction Training to new Joinee

· Collecting the documents from New Joinee.

· Scanning the documents and updation of Employee Master

· Ensuring employees wear ID cards and maintain office discipline.

· Filing relevant document on weekly basis

· New Joining Bank Accounts opening

· HR Documentation filling responsibilities for entire department

· Employee Engagement Activities

· HR Grievance Register

Job Description :

• To manage the commercial relationship with existing clients.
• Proactively contacting clients to maintain a consistent high level of service delivery, whilst identifying further new business opportunities.
• Meeting with clients face to face or via webinar technologies to provide educate and promote the business through presentations,
• Project managing the implementation of any news services with the assistance of the other departments working with the Operations Team to ensure that service requirements are understood and implemented in line with client expectations.
• Seeking testimonials and permission to display their logo in our clientele
• Ensuring all clients understand the services on offer from hue and no opportunities should be missed
• Managing a range of customer projects at any one time.

Job Description :

• To give information about post visa product services (Domestic & International Flight Ticket, Insurance, Accommodations, International SIM Card, International Driving Licence) to the clients
• To give information about post visa service to Foreign Education, Immigration, Non-Immigration clients and direct walk-in (Non-registered) at different stage.
• Coordinating with suppliers to provide the services within the deadlines.
• Responsible for collection from client and booking from supplier within deadline.
• Responsible to follow the BSP cycle of suppliers on time.
• Send e-mail to the client for “Thank you for availed our services”
• Provide the information or other works given by management.
• Maintain sheets and registers.

Job Description :

• SOP Writing for Admission
• SOP writing for Visa file
• Admission interview preparation
• Visa Interview preparation
• Supplemental writing
• Write essay, question & answer as the requirement

Job Description :

• Counsel Students & Parents about study abroad courses and its benefits.
• Clarifying doubts of Students & Parents related to student visa process
• Champion Entire Student Cycle: Prospecting, Counselling, Admission, Orientation & Support.
• Handling assigned administrative responsibilities.
• Preferably Canada, UK, USA, Australia and various countries Visa Process.
• Co-ordination with Advisors & Buddy Counsellor for further documentation process

Job Description :

• Responsible for creating and executing admission strategy.
• Checking the applications & send it to the colleges/universities/source
• Must possess Excellent English Language Skills & should be well versed with MS Office.
• Handling all day to day communication with university for offer letter
• Helping consultants & Advisor to solve their queries for promoting college or university

Job Description :

• Co-ordinating with the executive team and planning out the dispatch dates.
• Planning the shipment efficiently.
• Warehouse sustainability, maintenance and organization.
• Tracking and updating KAM for each shipment on daily basis.
• Tracking each consignments and generating required documents.
• Training the Executive Team and nurture them to grow and develop.
• To train warehouse assistants and to see if everything in order.

Job Description :

Meeting client

• New Registrations(1^st meeting)
• Register clients for their work
• Create separate sheets for checking
• File checking
• Create a declaration once the file is ready to submit
• Questionnaire after the file is submitted
• Got Visa Clients when visa stamping is ready

FILE PREPARATION

• • Case sheet preparation
  • Creating separate tracking sheet
  • Conducting the discussion for finalizing the NOC
  • Checking the folder
  • Creating the online application and uploading the same

QUERY/INELIGIBLE 

• • Managing embassy queries/ Ineligibility received and conducting discussions with options
  • Preparing embassy query solutions
  • Preparing clarifications
  • Send query

SHEETS OF CLIENT’S DATA

• • Maintaining Master Sheet Maintaining
  • Maintaining Eligibility Sheet
  • Email/Call follow ups

CLIENT’S CONNECTION 

• • Follow up by Email as per process
  • Calling the Client as per process

Job Description :

• Taking inquiries for allotted countries and following up with them
• Process the applications and take regular follow-ups.
• Make couriers for application packages.
• Research universities about various courses & stay updated on the same.
• SOP preparation requests and follow-ups.
• Maintenance of registration trackers and checking of admission tracker regularly along with the support of back-end staff.
• Follow up with students for balance fees.
• Carry out the registration process.
• Collect the necessary documents of the clients after the registration.
• Finalize the universities and the courses that are relevant as per their existing qualifications.

Job Description :

• Making sales follow ups calls on daily basis. [Approx 100 to 120 calls] 
• Responsible for convincing clients over the telephone for Repeat inquiries as well as for making payment for Sales & Registrations process. 
• Responsible for walk-ins turn out from Telephonic inquiries. 
• Maintain client’s data on specific formats.
• Co-operation & Co- ordinations with the Counsellors. 
• Observation & focusing on Client’s satisfaction. 
• Helping hand for counsellors towards Sales – Registrations. 
• Focusing on strong sales follow ups. 
• Making & receiving telephonic calls, sending SMS and sending emails to the clients on daily basis. 

Job Description

• Counselling Clients for Non-Immigration Visa
• Registration process
• File preparations
• Co-ordination with Manager for file checking
• File submission

Job Description

1. Attending incoming calls 
2. Attending walk in students / clients and provide them the course brief as per their requirement. And handling over clients to counsellors 
3. Guiding students for exams date as well as required documents and forward them to back office. 
4. Helping students for Batch, leave, branch change form application 
5. Doing new students introduction between students and faculty 
6. CRM , OC tool, IMS entry, inquiry form entry, Filing 
7. Weekly test paper distribution   
8. Take registration when needed, scan & mail to H.O. 
9. Students I card preparation work & provide them. 
10. IELTS score card calling & Maintain sheet /register. 
11. When needed Take assessment test register students 
    1. Show assessment test results to morning batch students 
12. When needed Score card given to student work 
13. To check office cleaning part also 
14. Help Centre Head to prepare other reports and work  
15. Send mail to thank you for Inquiry & registration  
16. Maintain library dockets & provide to student. 
17. Maintain  all register

• ID card 
• Book register 
• Library register 
• Bag register 
• Stationary excel 
• Early going register 
• Speaking topic register 

Job Description

Meeting client

• New Registrations(1^st meeting)
• Register clients for their work
• Create separate sheets for checking
• File checking
• Create a declaration once the file is ready to submit
• Questionnaire after the file is submitted
• Got Visa Clients when visa stamping is ready

FILE PREPARATION

• • Case sheet preparation
  • Creating separate tracking sheet
  • Conducting the discussion for finalizing the NOC
  • Checking the folder
  • Creating the online application and uploading the same

QUERY/INELIGIBLE 

• • Managing embassy queries/ Ineligibility received and conducting discussions with options
  • Preparing embassy query solutions
  • Preparing clarifications
  • Send query

SHEETS OF CLIENT’S DATA

• Maintaining Master Sheet Maintaining
• Maintaining Eligibility Sheet
• Email/Call follow ups

Job Description

Responsible for generating sales, distribution networks, and performance of the zone.

• Owning the entire sales cycle, from prospecting to closure.
• Developing skills to handle sales calls and counselling.
• Following up with all the leads and prospects.
• Diligently communicating with the lead through channels like email, Linked In,WhatsApp, SMS, calls.
• Achieving the daily/ weekly/ monthly targets in a high pressure performance driven competitive environment.
• Monitoring self-performance at all times while also contributing to the team performance.
• Keep track of factors like sales conversion, Average revenue generated per sale, etc.
• Adhering to and implementing company policies and procedures.
• Coordinate with other teams for the interdepartmental communication.
• Managing and executing marketing inhouse/ outdoor events.
• Take call backs in case the customer is busy and ensure the follow up is done on time
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• The ideal candidate is a team player who will be responsible for working with company data in various business areas.
• Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
• Executing marketing communications campaigns that provides publicity, promotions to enhance the brand image, increase brand value and increase awareness.
• Co-ordination with store and Logistics to maintain marketing collateral items flow into market.
• Prepare marketing reports by collecting, analyzing, and summarizing sales data
• Executing Event Planning, Event coordination and Event Management.

Job Description

• Accountable for Business Development of Business Investors and Other services ie. Immigration, Student Visa, Non-Immigration, and Post Visa Services
• Doing data research through various platforms like Google map, just dial, etc.
• Initiating phone conversations with leads
• Meeting Corporates Clients
• Blasting Brand Communication
• Business Networking
• Generate new customer leads through various channels
• Proactively identify sales prospects and conduct business development activities in the geography assigned Follow up on new leads and referrals to generate business
• Achieving the monthly sales lead targets, assigned to him/her, for various products and services
• Cross-sell assets and fee products
• Follow the various internal guidelines and procedures of the company

Job Description

• Sales Strategies
• Handling Walk-in Customers
• Closing Lead
• Revenue Target & Chasing
• After Sales Coordination
• Handling CP Sales
• Events
• CSR/Engagement Activities
• External Affairs
• Legal & Finance Liason
• Campaigns & Branding
• Coordinating with Marcom Team
• Coordinating with Marketing Team
• Reputation Management

Job Description

• Work with advertising agencies.
• Ensure all the event/ground marketing activities are conducted within budgets. Execute the media mix within the budget with the objective of getting the maximum reach impact.
• Identifying new vendors, coordination with them for Day to day Jobs.
• Supporting sales and lead generation efforts. – Creating promotions with advertising Campaigns
• Creating promotions with advertising Campaigns
• Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment and profit-loss projections for event and outdoor activities
• Compiling lists describing our organization’s offerings
• Developing and managing advertising campaigns.
• Executing company conferences, trade shows, and major events.
• Building brand awareness and positioning
• Evaluating and maintaining a marketing strategy
• Directing, planning and coordinating marketing efforts.
• Communicating the marketing plan.
• Developing each event & marketing campaign from start to finish.
• Researching demand for the organization’s products and services.
• Evaluating competitors, Market rekey, events and exhibitions visits and data collection.
• Manage tele calling data & team and push them to generate maximum output from them.
• Coordinating with Accounts and vendors for bills and reconciliation.

Job Description

• Generate leads through online mediums
• Communication and reply to messages and comments generated on online mediums
• Participate in brand campaigning & promotion activities.
• Bulk email, Whats App, and SMS activity (backup).
• Social media design uploads
• Communicate and generated leads through social media organically. Forward that lead to contact center for further process.
• Working as a coordinator for all the marketing related jobs as and when required.
• Coordinating with service provider (airtel & msg club)
• Social media posting and data distribution to tele-calling team
• WhatsApp message managing and transfer the leads to respective team

Job Description

• Person must have knowledge of Canada all program point structure
• Person can check Express Entry profile
• Person can check Offline forms and online profiles
• Must have knowledge of all province document requirements
• Must have knowledge of documents
• Must be aware of NOC Code requirements
• Must be aware of License Requirements
• Knowledge of how to solve ADR and Queries

Job Description

· To cut down complains number and increase clients’ satisfaction ratio.

· Meet escalated clients with proper case study and solution.

· Find the root cause of each complaints and give a solid corrective and protective action plan to avoid future occurrence.

· All clients complaining should be reached out after closure of complains, to have a feedback on solution provided.

· If required training request to be raised for respective employee, to product manger’s, to avoid future complains.

· If required process suggestions to be given to product manager to avoid future complaints.

· If required audits should be asked to have a check of occurrence in specific area.

· Maintain complain logs of each company with bifurcation of complaints received from, which medium, for whom, company-wise, department-wise, and with counsellors name, analyse the root cause of the complaint and get the corrective actions of the same.

· Weekly analysis of complains to be shared with Management.

· Any other requirements of work as required by Management.

Job Description

· Work with advertising agencies.

· Ensure all the event/ground marketing activities are conducted within budgets. Execute the media mix within the budget with the objective of getting the maximum reach impact.

· Identifying new vendors, coordination with them for Day to day Jobs.

· Supporting sales and lead generation efforts. – Creating promotions with advertising Campaigns

· Creating promotions with advertising Campaigns

· Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment and profit-loss projections for event and outdoor activities

· Compiling lists describing our organization’s offerings

· Developing and managing advertising campaigns.

· Executing company conferences, trade shows, and major events.

· Building brand awareness and positioning

· Evaluating and maintaining a marketing strategy

· Directing, planning and coordinating marketing efforts.

· Communicating the marketing plan.

· Developing each event & marketing campaign from start to finish.

· Researching demand for the organization’s products and services.

· Evaluating competitors, Market rekey, events and exhibitions visits and data collection.

· Manage tele calling data & team and push them to generate maximum output from them.

· Coordinating with Accounts and vendors for bills and reconciliation.

Job Description

• Daily half an hour meeting with the team for task review and day planning.
• Going through the task list prepared by the team members and helping them prioritize the task.
• Preparing daily reports of the department and submitting them to the head.
• Responsible for essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
• Training team on, software/hardware, troubleshooting, and provide technical support when needed.
• Develop and execute disaster procedures, and maintain data backups with complete security.
• Troubleshooting all server-related issues with minimum downtime.
• Installation, rule creation, rights allocation, and complete administration of Firewall for all users.
• Understand cloud technologies and discuss them with the head of the department for further upgrades.
• Monitoring the connectivity setup done between the branches through VPN and no security protocols should be compromised.
• Supervising the inventory/stock records, gate-pass, routine maintenance, and system updates on a weekly basis.
• Planning and preparing a yearly budget for IT department.
• Responsible for maintaining & filling all the important IT-related documents.
• Check the health of Servers, Network switches, NAS storage, Firewall, DVR/NVR, and others on every Saturday and submit that report to the head.
• Preparing and restructuring NAS storage with complete user rights.
• Responsible to administrate internet usage, monitoring performance of the infrastructure, department-wise bandwidth allocation, blocking social media sites, network monitoring, server behaviour, and others.
• Checking the complete network of the organization and preparing a detailed report on security.
• Guiding/helping team members to understand the task and help them to execute it on given timelines.
• Negotiation round with vendors and getting final quotation.
• Building a strong relationships with the team members and all other employees of the organization for smooth operations.
• Weekly review meeting with the down line to understand the real-time challenges they are facing and give them the best solution with motivation.
• Responsible for coordinating with third-party vendors to get the best technical support in CRM, Office365, NAS storage, ICE Feedback, and others.
• Maintain a complete log of downtime and uptime for all IT equipment and communication equipment.
• Preparing reports & analytics as requested by the head of the department.
• Purchase of new hardware components as required.
• Checking and approving the petty cash submitted by your team members.
• Responsible for overall IT functions in the organization.

Job Description

• Daily half an hour meeting with the team for task review and day planning.
• Preparing daily report of the team and submitting it to the head.
• Going through the task list of maintenance team and help them prioritize the task.
• Visiting branch and other locations every 2nd day and prepare the detailed report.
• Training team to track and execute tasks on timely basis.
• Building relationships with vendors and government authorities.
• Checking and keeping an eye on daily activities executed by the team members.
• Planning and preparing yearly budget of admin department.
• Checking of budget sheet, inventory / stock register, stationery register, housekeeping register, key register, utility sheet, insurance sheet, etc. on weekly basis and submitting a detailed report to the head of the department.
• Filling and keeping the records of all the layouts, licenses and documents handy for future references. (electrical drawings, fire excavation plan, floor plan with furniture, lift license, shop & establishment, fire NOC, generator license / permission (if required), electrical load / report, municipal taxes, property documents, etc. of all the premises)
• Ensuring completing fire safety of the premises with specified assembly point and conducting mock drills every quarter with proper documentations.
• Renewal process of fire NOC and lift license on timely basis.
• Checking the AMC contracts and timely services taking place on time.
• Negotiation round with vendors and getting final quotation.
• Building strong relationship with the team members and all other employees of the organization for smooth operations.
• Weekly review meeting with the down line to understand the real-time challenges they are facing and giving them the best solution with motivation.
• Checking and approving the petty cash submitted by your team members.
• Preparing reports & analytics as requested by the head of the department.

Job Description

• Maintaining performance report of each profile & HR.
• Giving performance reports on Time monthly before 10^th of every month to Management
• Formatting of reports required by management.
• Formatting of reports generated for whatsapp messages with managers input.
• Keeping records of rating provided for Leader Board & Employee of the Year.
• Carry out analysis required as & when in any profile or department or product.
• Manager’s work performance measure and generate report