The dream job, you were waiting for!

Rao Consultants caters to a wide range of customers through a wide range of services under different businesses and is always looking for people who have a zest for acquiring knowledge and sharing it with others. We are a company for whom the employees are an asset, whom we preserve. We assure you the fact that, working with us will make you become an achiever in life. And, we mean that! Our efforts have always been to give the best possible services to our employees, be it highly furnished offices, state-of-the-art facilities, self-development opportunities etc.

Our company is always looking for professionals who are willing to make that extra effort in satisfying the clients. Remember, we are here to help the clients. If you are looking for a career which changes your perspective towards life then it is with us. Never worry about the pay scales for the employees are paid handsomely with a lot of added benefits.

You will get various job openings at Rao Consultants. And, as we grow day and night these openings become more frequent. From front desk to Mulberry Bayswater back office, counseling to coordinating or even if you like working in the field, you may apply for marketing jobs here. All you have to do is to ask our front desk to provide you an application form, just fill it up, and along with your CV hand it over back to them. As soon as the opening comes for the job of your interest, you will be called for an interview or to obtain an application form please mail to [email protected] or can call on 7573001544

Remember at Rao, you do not work for us but work with us!

Counsellor - Immigration

Job Description :

  • Provide detailed counseling to the walk-in clients regarding Canada, Australia, U.K., USA etc.  Skilled & Business immigration programs.
  • Handling telephonic inquiries on daily basis and providing telephonic counseling to the clients.
  • Responsible for Sales Revenue & Registration numbers
  • Responsible for Sales conversion ratio towards inquires and registrations.
  • Adapt easily to new challenges, new programs & new policies.
  • Researching & tracking official immigration websites on a daily basis.
  • To stay updated and organise trainings for immigration programs and implementing them into counseling.
  • Providing best counselling possible while focusing and improving upon customer satisfaction.
  • Taking strong sales telephonic follow-ups on daily basis.
  • Sending emails to the clients on regular basis.

Public Relation Officer (PRO)

Job Description :

  • To cut down complains number and increase clients’ satisfaction ratio.
  • Meet escalated clients with proper case study and solution.
  • Find the root cause of each complaints and give a solid corrective and protective action plan to avoid future occurrence.
  • All clients complaining should be reached out after closure of complains, to have a feedback on solution provided.
  • If required training request to be raised for respective employee, to product manger’s, to avoid future complains.
  • If required process suggestions to be given to product manager to avoid future complaints.
  • If required audits should be asked to have a check of occurrence in specific area.
  • Maintain complain logs of each company with bifurcation of complaints received from, which medium, for whom, company-wise, department-wise, and with counsellors name, analyse the root cause of the complaint and get the corrective actions of the same.
  • Weekly analysis of complains to be shared with Management.
  • Any other requirements of work as required by Management.

Client Servicing Officer - HUE

Job Description :

  • To manage the commercial relationship with existing clients.
  • Proactively contacting clients to maintain a consistent high level of service delivery, whilst identifying further new business opportunities.
  • Meeting with clients face to face or via webinar technologies to provide educate and promote the business through presentations,
  • Project managing the implementation of any news services with the assistance of the other departments working with the Operations Team to ensure that service requirements are understood and implemented in line with client expectations.
  • Seeking testimonials and permission to display their logo in our clientele
  • Ensuring all clients understand the services on offer from hue and no opportunities should be missed
  • Managing a range of customer projects at any one time.

International Ticketing Executive - Auxiliary

Job Description :

  • To give information about post visa product services (Domestic & International Flight Ticket, Insurance, Accommodations, International SIM Card, International Driving Licence) to the clients
  • To give information about post visa service to Foreign Education, Immigration, Non-Immigration clients and direct walk-in (Non-registered) at different stage.
  • Coordinating with suppliers to provide the services within the deadlines.
  • Responsible for collection from client and booking from supplier within deadline.
  • Responsible to follow the BSP cycle of suppliers on time.
  • Send e-mail to the client for “Thank you for availed our services”
  • Provide the information or other works given by management.
  • Maintain sheets and registers.

SOP Content Writer - Foreign Education

Job Description :

  • SOP Writing for Admission
  • SOP writing for Visa file
  • Admission interview preparation
  • Visa Interview preparation
  • Supplemental writing
  • Write essay, question & answer as the requirement

Senior Counsellor - Foreign Education

Job Description :

  • Counsel Students & Parents about study abroad courses and its benefits.
  • Clarifying doubts of Students & Parents related to student visa process
  • Champion Entire Student Cycle: Prospecting, Counselling, Admission, Orientation & Support.
  • Handling assigned administrative responsibilities.
  • Preferably Canada, UK, USA, Australia and various countries Visa Process.
  • Co-ordination with Advisors & Buddy Counsellor for further documentation process

Admission Coordinator - Foreign Education

Job Description :

  • Responsible for creating and executing admission strategy.
  • Checking the applications & send it to the colleges/universities/source
  • Must possess Excellent English Language Skills & should be well versed with MS Office.
  • Handling all day to day communication with university for offer letter
  • Helping consultants & Advisor to solve their queries for promoting college or university

Senior Manager - HR

Job Description :

  • Manpower planning
  • Approving MRF
  • Salary negotiation
  • Salary sheet Finalization
  • Overall Statutory Compliance
  • SARAL Development
  • Retention of employees
  • Exit interview
  • Acceptance of Resignation
  • Full & Final finalization
  • Training module
  • Disciplinary actions taken
  • Policies amendment
  • Awards and rewards nomination process
  • Employee Engagement activities
  • Handling employee queries
  • Employee performance plan
  • Annual Appraisal process
  • Monitoring and alerting CFO/Management for any variance between budgeted and actual salary head count
  • Preparing check list for all HR activities
  • Preparing HR task chart
  • Visit to all offices

Logistic Executive - HUE

Job Description :

  • Co-ordinating with the executive team and planning out the dispatch dates.
  • Planning the shipment efficiently.
  • Warehouse sustainability, maintenance and organization.
  • Tracking and updating KAM for each shipment on daily basis.
  • Tracking each consignments and generating required documents.
  • Training the Executive Team and nurture them to grow and develop.
  • To train warehouse assistants and to see if everything in order.

Visa Processing Officer - Immigration

Job Description :

Meeting client

  • New Registrations(1st meeting)
  • Register clients for their work
  • Create separate sheets for checking
  • File checking
  • Create a declaration once the file is ready to submit
  • Questionnaire after the file is submitted
  • Got Visa Clients when visa stamping is ready

FILE PREPARATION

      • Case sheet preparation
      • Creating separate tracking sheet
      • Conducting the discussion for finalizing the NOC
      • Checking the folder
      • Creating the online application and uploading the same

    QUERY/INELIGIBLE 

      • Managing embassy queries/ Ineligibility received and conducting discussions with options
      • Preparing embassy query solutions
      • Preparing clarifications
      • Send query

    SHEETS OF CLIENT’S DATA

      • Maintaining Master Sheet Maintaining
      • Maintaining Eligibility Sheet
      • Email/Call follow ups

    CLIENT’S CONNECTION 

      • Follow up by Email as per process
      • Calling the Client as per process

    Counsellor - Student Visa

    Job Description :

    • Taking inquiries for allotted countries and following up with them
    • Process the applications and take regular follow-ups.
    • Make couriers for application packages.
    • Research universities about various courses & stay updated on the same.
    • SOP preparation requests and follow-ups.
    • Maintenance of registration trackers and checking of admission tracker regularly along with the support of back-end staff.
    • Follow up with students for balance fees.
    • Carry out the registration process.
    • Collect the necessary documents of the clients after the registration.
    • Finalize the universities and the courses that are relevant as per their existing qualifications.

    Tele Caller - Marketing

    Job Description :

    • Making sales follow ups calls on daily basis. [Approx 100 to 120 calls] 
    • Responsible for convincing clients over the telephone for Repeat inquiries as well as for making payment for Sales & Registrations process. 
    • Responsible for walk-ins turn out from Telephonic inquiries. 
    • Maintain client’s data on specific formats.
    • Co-operation & Co- ordinations with the Counsellors. 
    • Observation & focusing on Client’s satisfaction. 
    • Helping hand for counsellors towards Sales – Registrations. 
    • Focusing on strong sales follow ups. 
    • Making & receiving telephonic calls, sending SMS and sending emails to the clients on daily basis. 

    Counsellor - Non- Immigration

    Job Description

    • Counselling Clients for Non-Immigration Visa
    • Registration process
    • File preparations
    • Co-ordination with Manager for file checking
    • File submission

    Front Desk Executive - Client Servicing

    Job Description

    1. Attending incoming calls 
    2. Attending walk in students / clients and provide them the course brief as per their requirement. And handling over clients to counsellors 
    3. Guiding students for exams date as well as required documents and forward them to back office. 
    4. Helping students for Batch, leave, branch change form application 
    5. Doing new students introduction between students and faculty 
    6. CRM , OC tool, IMS entry, inquiry form entry, Filing 
    7. Weekly test paper distribution   
    8. Take registration when needed, scan & mail to H.O. 
    9. Students I card preparation work & provide them. 
    10. IELTS score card calling & Maintain sheet /register. 
    11. When needed Take assessment test register students 
      1. Show assessment test results to morning batch students 
    12. When needed Score card given to student work 
    13. To check office cleaning part also 
    14. Help Centre Head to prepare other reports and work  
    15. Send mail to thank you for Inquiry & registration  
    16. Maintain library dockets & provide to student. 
    17. Maintain  all register
    • ID card 
    • Book register 
    • Library register 
    • Bag register 
    • Stationary excel 
    • Early going register 
    • Speaking topic register 

      Advisor - Immigration

      Job Description

        Meeting client

        • New Registrations(1st meeting)
        • Register clients for their work
        • Create separate sheets for checking
        • File checking
        • Create a declaration once the file is ready to submit
        • Questionnaire after the file is submitted
        • Got Visa Clients when visa stamping is ready

        FILE PREPARATION

            • Case sheet preparation
            • Creating separate tracking sheet
            • Conducting the discussion for finalizing the NOC
            • Checking the folder
            • Creating the online application and uploading the same

          QUERY/INELIGIBLE 

            • Managing embassy queries/ Ineligibility received and conducting discussions with options
            • Preparing embassy query solutions
            • Preparing clarifications
            • Send query

          SHEETS OF CLIENT’S DATA

          • Maintaining Master Sheet Maintaining
          • Maintaining Eligibility Sheet
          • Email/Call follow ups

            Sales & Marketing Manager - Hue

            Job Description

              • Effective communication skills and superlative fluency in English Language
              • Ability to work in a fast-paced environment
              • Proficiency in all Microsoft office/office 365 applications
              • Excellent analytical, problem-solving and management skills.
              • Proficiency/any experience in operating any crm software
              • Exceptional negotiation and decision-making skills.
              • Strong business acumen
              • Detail – Oriented

                Social Media Executive - Hue

                Job Description

                  Responsible for generating sales, distribution networks, and performance of the zone.

                  • Owning the entire sales cycle, from prospecting to closure.
                  • Developing skills to handle sales calls and counselling.
                  • Following up with all the leads and prospects.
                  • Diligently communicating with the lead through channels like email, Linked In,WhatsApp, SMS, calls.
                  • Achieving the daily/ weekly/ monthly targets in a high pressure performance driven competitive environment.
                  • Monitoring self-performance at all times while also contributing to the team performance.
                  • Keep track of factors like sales conversion, Average revenue generated per sale, etc.
                  • Adhering to and implementing company policies and procedures.
                  • Coordinate with other teams for the interdepartmental communication.
                  • Managing and executing marketing inhouse/ outdoor events.
                  • Take call backs in case the customer is busy and ensure the follow up is done on time
                  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
                  • The ideal candidate is a team player who will be responsible for working with company data in various business areas.
                  • Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
                  • Executing marketing communications campaigns that provides publicity, promotions to enhance the brand image, increase brand value and increase awareness.
                  • Co-ordination with store and Logistics to maintain marketing collateral items flow into market.
                  • Prepare marketing reports by collecting, analyzing, and summarizing sales data
                  • Executing Event Planning, Event coordination and Event Management.

                    IT Executive - IT

                    Job Description

                      • System Administration: All companies under Rao Consultants, and residential
                      • Administering each computer system. Managing all hardware components. Making sure each computer runs smoothly and properly. 

                      •  Managing IT stock. 

                      •  Making sure LAN and internet connections are always up and running. 

                      •  To make sure employee data is backed up regularly and recovered in case of data loss. 

                      •  Configuring and managing email clients (outlook), IDs, signatures, data files etc. 

                      •  Solve any IT complaint/problem arising & also make sure IT operations are smooth. 

                      •  Making sure there is minimum downtime related to IT. 

                      •  Making sure company operations are not affected by any situation arising. 

                      •  Guiding company in any IT related query or decision making. 

                      •  Solving day to day queries of employees. Helping them out with different tasks. (IT/Non-IT) 

                      •  Working towards making IT operations better leading to overall performance enhancement of the company. 

                      •  CCTV, EPBX. Attendance.  

                      •  Any other work assigned by management. 

                        Faculty IELTS - Coaching

                        Job Description

                              •Responsible for delivering 65% of students clearing with minimum 6 bands

                              •Responsible to conduct the allotted regular batch of 5 hrs in total (IELTS, PTE, French, Extra batch, Mock test, Basic lecture, Weekend batch)
                              •Assist students in their free time. (From all batches)
                              •Maintain performance report in the standard format (band wise result)
                              •Responsible to work as suggested by the Academic head and management